Customers can browse the website, select the items they need, add them to their cart, and complete checkout using a credit card.

No. Customers can shop as guests by adding items to their cart and checking out with a credit card. 

We accept major credit cards, including Visa, Mastercard, and AMEX.

No. The final price you see at checkout is the exact amount charged to your credit card.

Orders are fulfilled within 72 hours. A tracking email will be sent once the order has shipped.

Yes. A tracking number will be emailed as soon as the order leaves the warehouse.

No. Currently, shipping is only available to locations within British Columbia.

Please contact the customer service email listed below.

If an item is unavailable, it will appear as “out of stock” on the site and will not be available to add to the cart. 

Changes can only be made if the order has not yet been processed. Please reach out to customer support as soon as possible.

If your order has already been placed, please submit a new order for any additional items.

Yes. An invoice will be sent by email shortly after your order is submitted.

Please contact customer support with your order number and details about the issue. If approved, a refund will be issued to the original payment method within 5 business days.

Check back often as we often update our glassware collection as well as decoration methods.

Please contact our support team at [email protected] or call us at 604-417-7407. We are available Monday through Friday, 8:00 AM – 4:00 PM PST.